Privacy Policy

Last updated: 30 February 2025

1. Who we are

KristofSX.Com KTM Manuals is an online store available at kristofsx.com, serving customers worldwide.

The controller responsible for personal data processed by the store is PrivateMediaLeads LTD

Country of establishment: Belize
Privacy contact email:contact@privatemedialeads.com

This policy explains how we handle personal data when you visit our website, place an order or contact us.

2. Information we collect

Our order form asks you to provide only:

first name;
last name;
email address.

We also record information generated by your order, such as the products purchased, order number, purchase date, amount, currency and payment status.

Our website and hosting systems may process technical information, including your IP address, browser and device information, access times, server logs and cookie or session identifiers, to operate and protect the store.

If you contact us, we process your email address and the information you include in your message.

Stripe or PayPal may collect additional information directly from you to process a payment, authenticate you, prevent fraud or meet legal requirements. Depending on the payment method and integration, they may also return payer details and payment metadata to the store.

3. How we use your information

Where the GDPR applies, we rely on the following legal bases:

Purpose	Legal basis
Accepting and fulfilling orders, arranging payments and sending order updates	Performance of a contract, Article 6(1)(b) GDPR
Meeting tax, accounting and other statutory obligations	Legal obligation, Article 6(1)(c) GDPR
Handling refunds and complaints	Contract or legal obligation, Articles 6(1)(b) and 6(1)(c) GDPR
Answering general enquiries	Legitimate interest in providing customer assistance, Article 6(1)(f) GDPR
Maintaining security, preventing abuse and establishing or defending legal claims	Legitimate interests in protecting the store and our legal rights, Article 6(1)(f) GDPR

Providing the requested order details is necessary to enter into and perform the purchase contract. If you do not provide them, we cannot complete your order.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.

4. Payments through Stripe and PayPal

Payments are handled by Stripe or PayPal, depending on the method you choose.

Information needed to process your payment, such as your name, email address, order reference, amount and currency, may be transmitted to the selected provider. Payment integrations may also transmit device and technical information for authentication and fraud prevention.

Payment credentials are handled through the provider’s payment interface. Our store does not store full payment card numbers, card security codes or PayPal passwords. We receive payment confirmations, transaction references and, where supplied by the provider, limited payment metadata.

These providers process data both to deliver payment services and for their own purposes, including fraud prevention and regulatory compliance. Stripe may act as a processor or controller depending on the activity; PayPal also processes data as a separate controller.

Their applicable entities and privacy practices depend on your location and the service used:

Stripe Privacy Policy: https://stripe.com/privacy
PayPal Privacy Statement: https://www.paypal.com/legalhub/paypal/privacy-full

Select the applicable country or region when reviewing PayPal’s statement.

5. Remarketing

We do not use personal data collected by the store for remarketing.

We do not create remarketing audiences from customer information or use it to retarget customers with personalised advertisements.

This statement concerns our store’s activities. Stripe and PayPal describe their own data uses and privacy choices in their respective policies.

6. Who receives your information

We disclose information only as needed for the purposes described in this policy. Recipients may include:

Stripe or PayPal, according to the selected payment method;
providers of hosting, email delivery, maintenance and other technical services used to run the store;
accounting or legal advisers, where their assistance is necessary;
public authorities or other recipients where disclosure is required by law.

Service providers acting on our behalf process data under appropriate contractual obligations. Some recipients, including payment providers for certain activities, act as separate controllers.

7. International processing

Because the store serves customers worldwide and uses international payment services, personal data may be processed outside your country of residence.

Stripe and PayPal may transfer data outside the European Economic Area, including to the United States. Where required, transfers are supported by applicable safeguards, such as adequacy decisions, Standard Contractual Clauses or, for transfers within the PayPal group, approved Binding Corporate Rules.

Details of the arrangements used by payment providers are available in their privacy documentation. You may contact us for information about transfers associated with our store and how to obtain a copy of relevant safeguards.

8. How long we keep information

We retain data according to its purpose:

Order information: for order fulfilment and afterwards only as needed for statutory recordkeeping, complaints and applicable legal claims.
Tax and accounting records: for the period required by applicable law. Under Polish tax rules, relevant records are generally retained for five years from the end of the calendar year in which the tax payment deadline expired. Statutory extensions may apply.
Customer correspondence: until the enquiry is resolved and, where necessary, until related legal claims expire.
Technical logs: 1Yr, unless specific records must be retained longer to investigate an incident or handle a legal claim.
Cookies: until their expiry, deletion or the end of the relevant session, as described below.

When retention is no longer necessary, we delete or anonymise the data.

9. Cookies and similar technologies

The store uses WooCommerce. Cookies and similar technologies may be used to maintain your shopping cart and checkout session and support secure operation.

Standard WooCommerce cookies may include:

Cookie	Purpose	Standard duration
woocommerce_cart_hash	Detects changes to the shopping cart	Session
woocommerce_items_in_cart	Indicates shopping cart contents	Session
wp_woocommerce_session_*	Links your browser session with cart data	Two days

The actual cookies used depend on the store’s configuration and enabled features.

Stripe and PayPal integrations may use their own cookies or similar technologies, as described in their privacy and cookie notices.

Strictly necessary cookies do not require consent where applicable law provides an exemption. Other cookies are used only with consent where consent is required. Any consent may be withdrawn through the same consent controls used to give it.

You can also manage or delete cookies using your browser settings. Blocking essential cookies may prevent the cart, checkout or payment process from working.

We do not use cookies for our own remarketing campaigns.

10. Your privacy rights

Subject to applicable legal conditions, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests.

Send requests to contact@privatemedialeads.com We may need proportionate information to verify your identity and will respond within applicable statutory deadlines.

Customers outside the European Economic Area may have additional rights under applicable local privacy laws. Contact us to exercise them. Nothing in this policy limits mandatory statutory rights.

11. Security

We use technical and organisational measures appropriate to the risks of processing personal data and restrict access to people and providers who need it for the purposes described above.

12. Changes to this policy

We may update this policy when our practices, services or legal requirements change. The current version is published on this page with its update date. We provide additional notice where required by law.

Terms of Use

Last updated: 30 March 2025

These Terms govern use of KristofSX.Com KTM Manuals at kristofsx.com and purchases of downloadable digital products. The store serves customers worldwide.

1. Seller and contact details

The seller and website operator is:

Legal name: PrivateMediaLeads LTD
Country of establishment: Belize
Business establishment address: SUITE 102, G ROUND FLOOR, B L AKE CORNER EYRE & HUTSON STREETS BELIZE CITY BELIZE
Email: contact@privatemedialeads.com

Complaints may be sent to the email or business address above. Any different complaints address will be disclosed before purchase.

2. Scope and eligibility

These Terms apply to the website and to digital content supplied electronically, such as downloadable documents, PDF files and other files described on product pages.

You must have the legal capacity required to enter into the purchase contract, or the necessary authorisation under applicable law. If purchasing for a business or another person, you must be authorised to act on their behalf.

Consumer provisions apply to consumers and to other customers entitled to equivalent protection under applicable law. Mandatory rights take precedence over these Terms.

3. Website services and technical requirements

The website provides browsing, shopping cart and ordering functions without a separate charge. Product purchases are paid for at the prices shown before checkout.

Using these functions requires internet access and a supported web browser. Cart and checkout features may require essential cookies. You may stop using the free website functions at any time; this does not cancel an order already placed.

For downloaded products, you need suitable software and sufficient device storage. Each product page identifies its format, language, scope, relevant compatibility requirements and any access or copying restrictions.

If a product relates to a particular model, year, software version or device, check the description before ordering. Contact us before purchase if you need clarification. This does not limit rights arising from an inaccurate description or lack of conformity.

4. Product information and prices

The product description displayed when you order forms part of the purchase contract.

The payable total, transaction currency, applicable taxes and any additional charges are shown before you confirm the purchase. Additional charges require your express agreement.

Any download limits, link expiry periods, licence restrictions or time limits on access are disclosed before purchase.

Your bank or payment provider may apply its own currency conversion or other charges under your agreement with that provider.

We may change prices and listings for future orders. Changes do not retrospectively alter an existing contract. If an error affects an order, we will contact you to resolve it in accordance with applicable law; we will not substitute a different product or price without your agreement.

5. Orders and contract formation

To order, choose a product, review the description and total price, enter your first name, last name and email address, select a payment method and submit the order using a button that clearly indicates an obligation to pay.

Before submitting, you must be able to review these Terms and correct your order details.

Submitting an order is an offer to purchase. We accept it by sending an email confirming acceptance or by making the purchased content available, whichever occurs first. A receipt that expressly states that it only acknowledges your request is not acceptance.

The accepted product description and the version of these Terms applicable to your order form the contract. We provide confirmation in a form you can retain, normally by email, including relevant withdrawal information and any immediate-supply declaration.

Provide a working email address and check it for your confirmation and download instructions. If details are incorrect, contact us promptly so that we can assist.

6. Payments

Payments are processed through Stripe or PayPal, as selected at checkout. Available methods may depend on your location and the payment provider.

Use a payment method you are authorised to use. The provider may request additional information or authentication under its own procedures.

Payment credentials are handled through the provider’s payment interface. The store does not store full card numbers, card security codes or PayPal passwords.

The provider’s terms apply to its payment services. They do not replace our obligations as the seller or remove your statutory consumer rights.

We may await payment confirmation before delivering a product where this condition is disclosed before purchase. Failed or pending payments may delay delivery; contact us if a charge appears without an order confirmation.

7. Digital delivery

Products are delivered electronically through a download link or access instructions sent to the email address supplied with the order.

Standard delivery time after confirmed payment: max 24h,
Download availability and limits: Detalis Shown at the roder confirmation

Any later delivery date or requirement to wait for the withdrawal period to expire is disclosed before purchase.

For immediate delivery during a statutory withdrawal period, we request the separate consent described in section 9. Payment or acceptance of these Terms alone does not supply that consent.

If you have not requested early delivery and a withdrawal period applies, we will deliver after it expires, as agreed before purchase.

If a link does not arrive or a file cannot be downloaded or opened, contact kristofsx @ kristofsx.com with your order reference. We will assist and, where appropriate, provide a working copy or replacement access.

If we fail to deliver, you may request delivery and exercise cancellation or refund rights available under applicable law. Access limits do not override our obligations to supply conforming content.

8. Licence and intellectual property

Intellectual property rights remain with the relevant rights holders. A purchase does not transfer ownership of copyright.

You receive a non-exclusive right to download and use the purchased content for your own lawful purposes within the licence disclosed on the product page. Any different licence terms must be disclosed before purchase.

Unless the applicable licence or law permits it, you must not resell, publicly upload, distribute or provide the content or download links to third parties. Statutory rights and legally permitted uses remain unaffected.

Trademarks, product names and other protected materials belong to their respective owners. No affiliation or endorsement is implied solely by their appearance in a product description.

9. Consumer withdrawal and immediate digital supply

Where EU consumer rules apply, you generally have 14 days from conclusion of the digital-content contract to withdraw without giving a reason, unless a lawful exception applies. Any statutory extension or more favourable mandatory local right remains available.

For paid digital content not supplied on a physical medium, loss of the withdrawal right requires the legal conditions to be met, including:

your express prior consent to supply during the withdrawal period;
your informed acknowledgement that early supply results in loss of the withdrawal right;
our provision of the required contract confirmation and confirmation of your declaration on a durable medium, such as email;
supply of the digital content as required for the exception to apply.

Our immediate-supply declaration is separate from acceptance of these Terms. Its wording is:

“I expressly request access to the digital manual on the date of purchase and consent to the supply of the digital content before the end of the statutory withdrawal period. I acknowledge that I will lose my right to withdraw from the contract once the supply of the digital content begins.”

If the applicable conditions are not met, the withdrawal right remains available. Merely purchasing a downloadable product does not automatically remove it.

To withdraw, send a clear statement identifying your order to [CONTACT EMAIL] or the business address in section 1. You may use the form below, but it is optional. Sending the statement before the deadline is sufficient.

Where required by applicable law, an online withdrawal function is available at [ONLINE WITHDRAWAL FUNCTION URL, WHERE REQUIRED]. We acknowledge an online withdrawal electronically without undue delay.

For a valid statutory withdrawal, we reimburse the payments required by law without undue delay and generally within 14 days after receiving your statement. We normally use the original payment method unless you expressly agree to another method without additional cost.

Loss of the change-of-mind withdrawal right does not remove rights relating to non-delivery, faulty content or content that does not match the contract.

10. Faulty content and complaints

We are responsible for supplying digital content that conforms to the contract and for required updates under applicable law.

If content is missing, corrupt, inaccessible or materially different from its description, contact [CONTACT EMAIL]. Include your order reference and a description of the issue; screenshots are helpful but not a condition for exercising legal rights.

You may request that content be brought into conformity without charge. Where the statutory conditions are met, you may instead obtain an appropriate price reduction or terminate the contract and receive the required refund.

For one-off supply under Polish consumer rules, liability covers non-conformity existing on supply and becoming apparent within two years. Applicable rules on updates, legal claims and more favourable mandatory protection remain unaffected.

Under Polish consumer rules, we respond to complaints within 14 days of receipt, unless a different statutory rule applies. If we do not respond within the legally required period, the complaint is treated as accepted where Polish law so provides. Responses are provided by email or another durable medium.

Refunds for non-conformity are made within applicable statutory deadlines. No clause in these Terms makes faulty digital products categorically non-refundable.

11. Lawful use and website access

You must not use the website to commit fraud, introduce malicious code, unlawfully access systems, disrupt the service or infringe third-party rights.

We may take proportionate measures against unlawful use or a genuine security threat, including temporary restrictions where legally permitted. Such measures do not remove statutory remedies or permit us to cancel a valid purchase arbitrarily.

Technical maintenance may temporarily affect website access. If it affects delivery or contracted access, we remain responsible for performing the contract and providing remedies required by law.

12. Responsibility and third-party services

Our responsibility for the website, digital products and performance of orders is determined by applicable law.

Nothing in these Terms excludes or limits liability or consumer protections that cannot lawfully be excluded or limited.

External links and payment services may have their own terms. We remain responsible for our own contractual obligations, including where we use service providers to perform them.

13. Privacy

Our handling of personal data is explained in the Privacy Policy at [PRIVACY POLICY URL].

The order form asks for first name, last name and email address. Order records, technical data and additional information handled by payment providers are described in that policy. The store does not use customer data for remarketing.

14. Governing law and dispute resolution

These Terms and purchase contracts are governed by EU law.

For consumers, this choice does not remove protection under mandatory laws that would otherwise apply, including the law of habitual residence where applicable conflict-of-law rules provide that protection.

Court jurisdiction is determined by applicable law. These Terms do not require consumers to use only courts at the seller’s location or waive access to competent courts.

Please contact us first if you have a dispute. You may also seek assistance from competent consumer organisations or use available alternative dispute resolution procedures.

Information about consumer dispute resolution bodies in the EU, Norway and Iceland is available at:
https://consumer-redress.ec.europa.eu/dispute-resolution-bodies

Our participation in voluntary alternative dispute resolution will be confirmed in relation to the particular dispute, unless participation is mandatory under applicable law.

15. Changes and final provisions

We may update these Terms for future orders and website use. The version applicable when a purchase contract is concluded continues to govern that purchase.

Existing contracts, purchased licences and statutory rights are not changed retrospectively by posting new Terms. Any legally permitted change to an ongoing contract requires the applicable notice and other legal conditions to be met.

If a provision is invalid or unenforceable, applicable law governs the affected issue and the remaining provisions continue to apply to the extent permitted.

Optional withdrawal form

Use this form only if you wish to withdraw from a contract and a withdrawal right remains available.

To: [SELLER LEGAL NAME], [BUSINESS ADDRESS], [CONTACT EMAIL]

I give notice that I withdraw from my contract for the following digital content:

Product:
Order reference:
Date of order:
Customer name:
Customer address:
Customer email:
Date:
Signature, if submitted on paper:

You may send an equivalent clear statement instead of this form.

Privacy Policy & Terms of Use